21 Pilates NYC

21 Pilates NYC 21 Pilates NYC 21 Pilates NYC
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    • Contact
    • About Us
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    • COVID-19 SAFETY!

21 Pilates NYC

21 Pilates NYC 21 Pilates NYC 21 Pilates NYC
  • Home
  • Contact
  • About Us
  • Schedule & Prices
  • COVID-19 SAFETY!

PLEASE READ! Vaccination Policy

At Least One Dose Required

According to NYS State Guidelines All Clients must provide Proof of at Least 1 Dose of Vaccination before entering 21 Pilates NYC. Staff are Fully Vaccinated.


Clients can show Proof of Vaccination via Vaccination Record Card, the NYC COVID Safe App, NYS Excelsior App, or an Official Record.


Our Dedication to Your Safety

Cleaning Protocols

In addition to our current cleaning protocols the 21 Pilates NYC Team pledges to adhere to hygiene, cleaning, and disinfection requirements from New York State (NYS), Centers for Disease Control and Prevention (CDC), and Department of Health (DOH) for the safety of our clients and staff. 

  • Please check this page frequently as we update daily to reflect the frequent changes made to the Mandatory Protocols for Gyms and Fitness Centers (including Pilates studios). 

Disinfection Procedure

Staff will clean and disinfect equipment, props, all storage bins for clients' use, changing rooms, reception area, and common areas before and after every Session.

  • Medical-grade, EPA-registered disinfectants which are effective against the COVID-19 virus (with a kill time of less than one minute) will be used for all continuous and deep-cleaning processes
  • Two UV-C handheld wands to will be used to additionally disinfect cleaned items
  • Staff will mop and disinfect high traffic floor areas. Client designated touch-free waste bins containing discarded PPE/N95 face masks will be emptied after every Session


Blueair Air Filtration System

Two Blueair Silent Air Purification Systems will be running at all times. 

  • Kills 99.99% of all airborne particulates down to 0.01 microns, which is smaller than the .1 microns associated with COVID-19 particulates
  • HEPA (High-Efficiency Particulate Air) filters are mechanical air filters that work by forcing air through a fine mesh net to trap airborne particles and stops the spread of airborne pathogens

Circulating Air

Should the weather permit windows will be open to promote healthy air circulation.


Sanitizer Stations

Hand Sanitizer

Touch-free Hand Sanitizers Dispensers are located at several visible spots for client use. 

  • Clients will be asked to use Hand Sanitizer before entering the studio and frequently throughout their visit.
  • Staff is required to sanitize their hands thoroughly before entering the studio, before and after contact, and frequently throughout the day.


Health Checks

Temperature Checks

Clients and staff will have their Temperatures taken at the studio entrance using Touch-less Thermometers. 

  • A Temperature greater than 100.4 degrees will not be Permitted Entry into
    21 Pilates NYC

Health Screening

Clients will be required to complete a Mandatory Health Screening to confirm:

  • Have not experienced COVID-19 symptoms in past 14 days
  • Have not tested positive for COVID-19 diagnostic test in past 14 days
  • Did not have close contact with confirmed or suspected COVID-19 case in past 14 days
  • Traveled within a State with significant community spread of COVID-19 for longer than 24 hours within the past 14 days

**You may Call the day of your Session to complete the Mandatory Health Screening before your appointment. Those who Refuse to Comply or answer No to any of the screening questions will not be permitted entry.

Contact Tracing

Clients will be asked to provide Contact Information if they test positive for COVID-19 within 14 days of their last visit. We will contact all potentially exposed clients and staff if there is a confirmed case of COVID-19 at 21 Pilates NYC. 


Advanced Booking/Limited Capacity

Advanced Booking Required

Clients will be asked to book their Sessions in advance. To book please log into Mindbody or call 212 279 2121.

  • Attendance Confirmation: Please read you Confirmation Email thoroughly for important information about your scheduled session.
  • Health Screening by Phone: We recommend you call during our office hours to take your Mandatory Health Screening. Please call the day of your scheduled Session.

24hr Cancelation Policy

Due to safety requirements and limited capacity 21 Pilates NYC must enforce strict guidelines in regards to bookings and cancelations.

  • Early Cancel: please use the MindBody app or call 212 279 2121.


Personal Protective Equipment (PPE):

Face Coverings

Clients and Staff are only Permitted Entry into 21 Pilates NYC if they wear an acceptable face covering.

  • Acceptable Face Coverings include cloth-based face coverings and disposable masks.
  • Bandanas, buffs, gaiters, and visibly soiled masks are NOT acceptable face coverings for use in gyms and fitness centers (including Pilates studios). 

Gloves

Clients may choose to wear gloves during their visit. 

  • Staff will be required to wear gloves while cleaning and disinfecting the studio.
    If at greater risk (ex Flu Season Months), staff will be required to wear gloves at all times.

Toe Socks/Socks REQUIRED!

Toe Socks/Socks are Required for all scheduled Sessions. Socks will be available for purchase.


Contactless Procedures:

Contactless Transactions

For convenience and to minimize contact, clients will be asked to purchase and book their Sessions on the MindBody app, through ClassPass, or call at 212 279 2121.

Front Desk Barriers

21 Pilates NYC installed new Acrylic Barriers to provide a Protective Shield between clients and staff at the Front Desk. 

  • If at greater risk (ex Flu Season Months), the Front Desk will be required to wear gowns and gloves during customer interactions

Signage And Floor Markers

21 Pilates NYC placed Signage Inside and Outside of the studio to remind staff and clients to adhere to hygiene, social distancing rules, appropriate use of PPE, and cleaning and disinfection protocols.


Studio Adjustments:

Spacial Engineering

21 Pilates NYC has modified and reorganized the studio space for the safety of our clients and staff. 

  • Storage: Belongings will be placed in 19-quart plastic storage bins
  • Two Touch-free Waste Bins: Per CDC Guidelines one Waste Bin will be dedicated for trash, one will be designated to PPE only.
  • Equipment: We have adjusted the layout of the equipment so individuals are 6 ft apart in all directions. 
  • Barriers: In addition to proper spacing Physical Barriers are in place; at the Receptionist Area and Equipment Area to provide a Protective Shield between clients and staff.
  • Circulating Air:  Two Blueair Silent Air Purification Systems (HEPA Filtration Systems) will be running at all times. Windows will be open to promote healthy air circulation.

Pilates Instructor Adjustments

A distance of 6 ft will be maintained between all instructors and clients.

  • Emergency Spotting for Clients: This type of spotting will be conducted by the Instructor in a quick and safe manner. 
  • Props: Certain Props will NO longer be available for use. 


Class Etiquette: TOE SOX REQUIRED!

Advanced Booking Required

Clients will be asked to purchase and book their Sessions in advance through the MindBody App or by calling 212 279 2121.

  • Attendance Confirmation: Please read you Confirmation Email thoroughly for important information about your scheduled session.
  • 24hr Cancelation Policy: Due to safety requirements and limited capacity 21 we must enforce strict guidelines in regards to bookings and cancelations

Toe Socks/Socks REQUIRED!

Socks are REQUIRED FOR ALL CLASSES AND PRIVATE SESSIONS ; Private & Duet Sessions. Socks are available for Purchase.

Please Wait

Once you are Permitted into the Studio we ask that you allow for the Front Desk/Staff to Conduct and Control the Flow of Foot Traffic. 

  • Changing Rooms: Changing rooms are available for client use.
  • Storage for Personal Belongings: Belongings will be placed with 19-quart plastic storage bins
  • Equipment Area: Please allow the Instructor/Staff Member to Direct you to the appropriate equipment for your scheduled Class/Session. 

21 Pilates NYC

242 W 38th St, 4th Floor NY, NY 10018

212-279-2121

Copyright © 2025 21 Pilates NYC - All Rights Reserved.

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